800-472-5625
Current wait: 27 mins (15m avg)
Hours: 24 hours, 7 days
Best time to call: 9:00am
Want to contact H&R Block customer service faster? Don't wait on hold! Chat with the H&R Block team directly via live chat.
(406) 837-4335
Bigfork, Montana
(617) 426-5064
Boston, Massachusetts
(214) 946-8444
Dallas, Texas
Check out if you can find the solution you need.
What happened: When u your taxes it will not let u go past agi unless it I'd correct. Well it let me and now I can't get my moneyon card
What happened: I received a notice from New York State that I didn’t pay my **** taxes. However, I did purchase the deluxe program on Amazon and remember completing both federal and state. Also I did not receive a missing notice from the federal government the computer that I completed these taxes on has died, so I do not have access to that return. How can I gain access to my **** tax return entries?
What happened: I have done my and my mom's taxes on HR Block for years (Cathi Mason and Glenda Mason). I forgot the password for my now deceased mom's account and tried to update it. HRBlock doesn't recognize my new computer and won't let me update the password. I need a copy of her **** taxes to file her final taxes. PLEASE HELP!! You can reach me at ***-***-****.
What happened: The problem: My card was stolen
What happened: The problem: I would like to speak to tech support. I want an accountant to review my file
What happened: I need to find out if I can do my taxes for year **** for $****.** stimulus refund only!!, no other work or w*'s or income and if I can pay out of my refund to have them do it, and do I need to come in or can we do over phone?
What happened: Hi! I have completed my tax return for **** with my tax pro successfully as far as I am concerned (I payed the total amount due, and taxpro was to file final steps). Everything seemed fine, until I checked my IRS account through their portal recently. And, to my surprise, they display a message stating, they have no record of my tax return. I then searched through the forms in the HRBlock portal, and found the **** Tax return documents. Inside them I was able to find a link to check my return status. In it, it displayed that my Federal Tax Return was "rejected" on *******, and displayed my state tax return to be "pending" since the same date. I am just very confused in general on the status of my tax return, considering it should be completed, and since it was all presumably filed in late May, the status should show up by now on my IRS account, I would think. Please advise and give some sense of ease in this confusing moment. Thank you!
To contact the H&R Block customer service by phone, you can follow these steps:
Look up the phone number of the H&R Block customer service. The phone number is listed on hrblock.com. Or check out the H&R Block phone number page on WorthEPenny.
Dial the H&R Block phone number 800-472-5625.
Hours: 24 hours, 7 days
Best time to call: 9:00am
Wait for an answer: Once the call is connected, wait for a H&R Block representative to answer on the other end.
Average wait time: 15m
Identify yourself and state your reason for calling the H&R Block representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from H&R Block to help them assist you.
Ask for assistance: Ask the H&R Block representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If H&R Block needs additional information from you or provides any instructions, follow them carefully.
Thank the H&R Block representative: After you have received the assistance you need, thank the H&R Block representative for their time and help.
To get to a real person as quickly as possible when calling H&R Block, you can follow these steps:
Dial the H&R Block customer service phone number 800-472-5625, which can be found on the H&R Block website or in your order confirmation email form H&R Block. Or check out the H&R Block phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about H&R Block. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live H&R Block representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a H&R Block representative.
If the system still doesn’t connect you to a H&R Block representative, stay on the line without pressing any keys. H&R Block will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from H&R Block.
Once you reach a live person, explain your issue and provide any relevant information about your H&R Block order. The H&R Block representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the H&R Block website. This may allow you to connect with a H&R Block representative more quickly and efficiently than calling.
When calling H&R Block customer service, here are some best practices to ensure a smooth and efficient experience:
Have your H&R Block account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the H&R Block representative without any disruptions or background noise.
Be polite and respectful to the H&R Block representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on H&R Block.
Clearly explain the issue you are facing and provide any relevant information or details that can help the H&R Block representative address your concern.
If the initial H&R Block representative is unable to resolve your issue, politely ask to speak with a supervisor from H&R Block or escalate the issue to a higher level of authority.
Take notes during the call, including the H&R Block representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with H&R Block after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling H&R Block customer service.
If you are unhappy with your call to H&R Block customer service, there are several options you can try:
Call again: Try calling H&R Block customer service again and speak to a different H&R Block representative. Sometimes a different H&R Block representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the H&R Block representative, you can ask to speak with a supervisor from H&R Block or escalate the issue to a higher level of authority.
Provide feedback: After the call, H&R Block may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to H&R Block customer service through other channels, such as email or chat. You can also explore the H&R Block Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with H&R Block service, you may want to consider other options such as returning the product you bought on H&R Block or filing a complaint with a consumer protection agency.
To the H&R Block customer support via live chat, you can follow these steps:
Go to the H&R Block website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the H&R Block customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a H&R Block representative.
Provide any necessary information about your issue or question, and wait for the H&R Block representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the H&R Block live chat option, you may need to contact the H&R Block customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact H&R Block via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact H&R Block via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for H&R Block official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of H&R Block, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about H&R Block. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the H&R Block social media team.
Please note that the social media accounts of H&R Block are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact H&R Block for certain issues. For urgent or complex issues, it's recommended to contact H&R Block customer service via phone or chat for more personalized assistance.
Yes, to contact the H&R Block customer support by email, follow these steps:
Go to hrblock.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by H&R Block and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your H&R Block order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your H&R Block order number or username.
Once you have completed the email, click send. You should receive a response from the H&R Block customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to H&R Block. WorthEPenny provides free tools and resources to assist customers in reaching H&R Block customer service more efficiently, such as the H&R Block phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about H&R Block, as well as forums where H&R Block customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including H&R Block, it is not associated with or endorsed by H&R Block.
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Please note that WorthEPenny is not related in any way to the H&R Block official app or the H&R Block company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of H&R Block trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: H&R Block. All references by WorthEPenny to third-party trademarks like H&R Block are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.